BUILDING CAPABILITY THAT HOLDS UP IN PRACTICE
Chief Technical Services Officer | Performance Improvement Practitioner | Doctoral Researcher
I help organizations integrate technology, strengthen learning, and improve performance in complex, high-stakes environments.
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Technical Services
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Learning Strategy
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Human Performance
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Instructor Development
INSIGHTS & WRITING
I write about adult learning, instructor development, adaptive expertise, organizational performance, technical capability, and leadership.
Each article connects current research with operational and organizational experience, focusing on what works with real people and real problems.
WHAT I DO
I advise organizations where technical systems, learning, and performance intersect.
TECHNICAL SERVICES & CAPABILITY
Technical integration, capability development, training support, and practical guidance on emerging technology.
LEARNING STRATEGY & PERFORMANCE
Needs assessment, instructional design, program evaluation, and performance-improvement systems built around real work.
SPEAKING & RESEARCH
Keynotes, workshops, and research-informed sessions on instructor expertise, adult learning, leadership, and capability development.